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Product Returns

The Customer has the right to withdraw from the contract and request the withdrawal, within 14 days of receiving the product. The withdrawal period expires after 14 days from the day on which the customer acquires physical possession of the product. Please read the conditions relating to Right of Withdrawal .

If you have a problem that is not yours, please contact us. been resolved by our technical support, you can return the product to us. The first step is; fill out the Return form.

This form must be completely filled in and we will reply via email within 3 working days with the instructions on the Return procedure.

The products must be returned in their original packaging. We do not refund products that are damaged due to insufficient packaging. Please use a protective outer box to prevent damage in transit. The Return must first be approved.

Please complete the form below to request an RMA number.

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